Privacy Policy
1. Acceptance of Terms
By accessing or using afaqp.com, including but not limited to booking accommodations, browsing content, or using any services provided, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
2. Hotel Stay Requirements
All bookings made through our platform are subject to the policies of the respective hotels. These may include, but are not limited to:
Minimum Age: The primary guest must be at least 18 years old.
Identification: Valid government-issued identification (e.g., passport or national ID) must be presented at check-in.
Booking Confirmation: Guests must present a valid booking confirmation (electronic or printed voucher).
Check-in / Check-out: Standard check-in time is from 3:00 PM, and check-out is before 12:00 PM, unless otherwise specified by the hotel.
Non-Refundable Bookings: Certain discounted or promotional bookings are non-refundable and non-modifiable. Exceptions may be made only in cases of force majeure, subject to official documentation and hotel approval.
3. Cancellation Policy
For travel packages and selected services, partial refunds may be available if cancellation is made at least 21 days prior to the scheduled service date. Specific cancellation terms may vary depending on the service provider.
4. Payment Terms
We provide secure and flexible payment options, including:
Bank transfers
Credit/Debit cards (e.g., Visa, Mada)
Digital wallets (e.g., Apple Pay)
All payments must be completed in full to confirm bookings.
5. Travel Documents Disclaimer
You are solely responsible for ensuring that all required travel documents (including passports, visas, and permits) are valid and up to date.
Afaq Plus Tourism bears no responsibility for any issues arising from incomplete, invalid, or missing travel documentation.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and multimedia materials, is the exclusive property of Afaq Plus Tourism and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Afaq Plus Tourism shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
Use or inability to use the website
Errors, interruptions, or inaccuracies in the service
Third-party services or hotel-related issues
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Saudi Arabia.
9. Amendments
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
10. User Representations
By using this website, you confirm that:
You will comply with all applicable laws and regulations
You will not use the website for unlawful or prohibited activities
All information provided by you is accurate and complete
11. Company Information
Afaq Plus Tourism is a duly licensed entity operating in accordance with applicable laws and regulations. We are committed to providing a secure, reliable, and high-quality service experience.